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Should Companies Respond To Negative Reviews? [Solved]

While it may be tempting to ignore the negative reviews and focus on the positive, responding to these reviews leaves a better overall impression of your business. And, if you do it right, you might even get the opportunity to bring back a disgruntled customer and build their loyalty.15 Oct 2019

Should Businesses Respond to Negative Reviews?

Here’s the answer I gave during my recent social media keynote presentation.

Corey Perlman: “Should Businesses Respond to Negative Reviews?”

Bestselling author and top-rated speaker who delivers customized and interactive Digital Marketing keynotes and workshops …

How to respond to negative reviews

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